01 / Product thesis
SuperSales Live is the first working instrument of an embedded sales R&D function: it turns evidence from real processes into one timely, explainable action for the operator.
02 / The product problemThe product problem
Revenue is not lost only in the words an operator chooses. It disappears across CRM state, offers, inventory, logistics, payment, fulfillment, incentives, handoffs, and delayed customer outcomes. A generic copilot sees the call but misses the operating system that decides whether the sale can happen.
03 / What we builtWhat we built
R&D Club enters the sales process as an embedded research function: maps the path from lead to economic result, interviews the people who actually run it, establishes a baseline, connects call behavior to outcomes, and tests interventions. SuperSales Live brings the intervention that survives that work back into the call before the moment is lost.
05 / System shape
System shape
Customer and operator audio travel through separate transcription paths into a live context state that tracks stage, objections, missing information, offer constraints, and the reason behind the next action. The current deterministic run measures >500 ms from speech to transcript and 800 ms from speech to the first word of a cue. 2 channels and a full trace preserve audio, transcript, events, prompts, latency, CRM keys, and the delayed economic outcome for the next experiment cycle.
Dual-channel audioStreaming transcriptionLive contextOutcome tracing